Privacy Policy

Last Updated: February 13, 2026

1. Introduction

Guildcraft Exteriors is a registered trade name (“DBA”) of Hitson Logistics LLC, an Oregon limited liability company. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@guildcraftexteriors.com.

When you visit our website, guildcraftexteriors.com (the “Website”), and more generally, use any of our services (the "Services," which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

Please read this privacy policy carefully, as it will help you understand what we do with the information that we collect.

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us and information that may be collected automatically when you use our website or services.

A. Personal Information You Provide

Depending on how you interact with us, we may collect:

– Name

– Phone number

– Email address

– Mailing address

– Job title (if provided)

– Contact preferences

– Any information you submit through forms, chat, email, or other communications

B. Payment Information

If you make a purchase, we (or our payment processors) may collect payment-related information necessary to process your payment, such as payment method details and billing information. We do not store full payment card information unless explicitly stated; payment processing is typically handled by secure third-party processors.

C. SMS/Text Messaging Information

– If you opt in to receive SMS/text messages from us, we may collect and store the following:

– Your mobile phone number

– Your messaging preferences (transactional and/or marketing)

– Consent records (e.g., date/time, source of opt-in, and the form/page used)

– Message delivery and engagement data (e.g., delivery confirmations)

D. Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

– IP address

– Device type and identifiers

– Browser type and settings

– Operating system

– Referring URLs

– Pages viewed and actions taken on the website

– Access dates/times

– Approximate location (derived from IP)

This information helps us maintain security, improve performance, and understand how visitors use our services.

3. How Do We Use Your Information?

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

– To provide and deliver our Services (including fulfilling requests and transactions)

– To facilitate account creation and logon (if applicable)

– To send administrative information (e.g., confirmations, updates, security notices)

– To respond to inquiries and provide customer support

– To manage orders, invoices, and payments

– To send marketing and promotional communications (where permitted and/or with your consent)

– To deliver targeted advertising (where applicable and permitted)

– To improve our Website and Services, including analytics, troubleshooting, and performance monitoring

– To protect our Services, including fraud prevention and security monitoring

– To comply with legal obligations

4. Legal Bases for Processing Where Applicable

We may process your data that we hold based on the following legal basis:

– Consent (e.g., opting into SMS marketing)

– Legitimate interests (e.g., improving services, preventing fraud)

– Performance of a contract (e.g., providing services you request)

– Legal obligations (e.g., responding to lawful requests)

5. How We Share Your Information

We may share information in the following situations:

– Service Providers

– We may share information with third-party vendors, contractors, or agents who perform services for us, such as

– Website hosting

– Analytics

– Customer support tools

– Payment processing

– Messaging/SMS delivery providers

– These providers are permitted to use your information only to perform services on our behalf.

B. Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

C. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

D. Mobile Information and SMS Consent (Important)

– Mobile information will not be shared with third parties for marketing purposes under any circumstances.

– Sharing information with subcontractors in support services, such as customer service, is permitted.

– Text messaging originator opt-in data and consent will not be shared with any third parties.

– We do not sell your personal information, including mobile information.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies on our website to help customize the website and improve your experience. A cookie is a small file placed on your device that enables various features and functionality. For example, cookies allow us to understand how you use our website, improve your user experience, and manage your preferences.

Types of Cookies We Use

Essential Cookies: These cookies are essential for enabling user movement around our Website and providing access to features such as your profile, purchases, and other secure areas of the Website. This category of cookies cannot be disabled.

Analytics and Performance Cookies: These cookies are used to collect information about traffic to our Website and how users use our Website. The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our Website, the websites that referred them to our Website, the pages they visited on our Website, what time of day they visited our Website, whether they have visited our Website before, and other similar information. We use this information to help operate our website more efficiently, to gather broad demographic information, and to monitor the level of activity on our website.

Functionality Cookies: These cookies remember choices you make, such as language preference, country location, or other online settings, and provide personalized or enhanced features that you select, as well as remember your settings.

Targeting and Advertising Cookies: These cookies track your browsing habits and location to provide you with advertising in line with your interests. They are also used to understand the effectiveness of advertising campaigns.

Your Choices Regarding Cookies

If you prefer to avoid the use of cookies on the Website, you can disable the use of cookies in your browser settings. Please note that disabling cookies may affect the functionality of the website and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site and many others.

Consent for Cookies

In locations where it is required by law, we will request your consent to use cookies when you first visit our website. If you consent to our use of cookies but later wish to opt out, you can adjust your browser settings as described above.

7. SMS/Text Messaging Opt-In, Opt-Out, and Disclosures

If you opt in to receive SMS messages from Guildcraft Exteriors (Hitson Logistics LLC), the following applies:

– Opt-in: You opt in by submitting your phone number through our forms and selecting the appropriate consent checkbox(es).

– Opt-out: You can opt out at any time by replying STOP.

– Help: Reply HELP for assistance.

– Message frequency: May vary.

– Message & data rates: Message and data rates may apply.

– Consent not required for purchase: Your consent to receive SMS messages is not a condition of any purchase (where applicable).

– No sale/sharing of mobile data for marketing: We do not sell your mobile information, and we do not share it with third parties for marketing/promotional purposes.

8. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain certain information to comply with legal obligations, resolve disputes, and enforce agreements.

9. How Do We Protect Your Information?

We use reasonable administrative, technical, and physical safeguards designed to protect your information (such as access controls, data minimization, and secure transmission where appropriate). However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy Policy (Under 18)

We do not knowingly collect or solicit information from children under 18. If you believe we have collected information from someone under 18, please contact us so we can delete it.

11. Your Privacy Rights and Choices

Depending on your location, you may have the right to

– Request access to the personal information we hold about you.

– Request correction of inaccurate information

– Request deletion of your personal information (subject to legal/contractual limits).

– Object to or restrict certain processing

– Opt out of marketing communications

– Opt out of SMS messages by replying STOP

– Request a copy/portability of your information where applicable

– To exercise your rights, contact us using the information in the “Contact Us” section below.

12. California Privacy Rights (if applicable)

If you are a California resident, you may have additional rights regarding your personal information, including the right to request details about the information we collect, use, and disclose. Where applicable, you may also have the right to request deletion and to opt out of certain sharing practices.

To make a request, contact us using the details below.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date and will be effective when posted.

14. Contact Us

If you have questions or comments about this Privacy Policy, you may contact us at:

– Hitson Logistics LLC DBA Guildcraft Exteriors

– Email: info@guildcraftexteriors.com

– Mailing Address: Hitson Logistics LLC, 1852 Heath Dr, Eugene, Oregon 97402.

– Website: guildcraftexteriors.com

Privacy Policy for Guildcraft Exteriors – Eugene, Oregon